Implementing a digital patient feedback system: an analysis using normalisation process theory

Normalisation process theory: a framework for developing, evaluating and implementing complex interventions

BACKGROUND The past decade has seen considerable interest in the development and evaluation of complex interventions to improve health. Such interventions can only have a significant impact on health and health care if they are shown to be effective when tested, are capable of being widely implemented and can be normalised into routine practice. To date, there is still a problematic gap between...

The applicability of Normalisation Process Theory

The implementation of medical revalidation: an assessment using normalisation process theory

BACKGROUND Medical revalidation is the process by which all licensed doctors are legally required to demonstrate that they are up to date and fit to practise in order to maintain their licence. Revalidation was introduced in the United Kingdom (UK) in 2012, constituting significant change in the regulation of doctors. The governing body, the General Medical Council (GMC), envisages that revalid...

A Proposed Simple Teleradiology System Using a Digital Camera

Background & Aims: Teleradiology as an efficient way for avoiding unnecessary transfer of patients to special medical centers requires the images with digital format. However, in some developing countries, including Iran, imaging is being done using non digital devices. In such cases, changing analog images into digital ones can solve the problem. The method which is nowadays used for digita...

Implementing online consultations in primary care: a mixed-method evaluation extending normalisation process theory through service co-production

OBJECTIVES To examine patient and staff views, experiences and acceptability of a UK primary care online consultation system and ask how the system and its implementation may be improved. DESIGN Mixed-method evaluation of a primary care e-consultation system. SETTING Primary care practices in South West England. METHODS Qualitative interviews with 23 practice staff in six practices. Patie...